Welcome to Connie's Candles! There is no minimum order for shipping from Connie's Candles, so if you are interested in testing new fragrance products or just getting started we are here to help!
Connie's Candles Inc.
P.O. Box 97
Wheelersburg, OH 45694
740-574-1224 ext. 0 or toll free 877-574-1224
Our business hours are:
Tuesday through Friday 10:00-6:00
Closed Sunday and Mondayinfo@conniescandles.com
Orders with weight over 150 pounds will have shipping calculated manually and the amount emailed to you.
Orders placed before 2:00 pm Tuesday-Friday will ship same day in most cases. Orders placed after 2:00 will ship the next business day.
Refund, Returns and Cancellation Policies:
Please inspect your shipment upon receipt. Any discrepancies must be reported within 7 days for refund or replacement.
Returns: Undamaged merchandise (within 7 days)will require a 20% restocking fee, and prior authorization is required. Please call for authorization. Returns without authorization will not be credited. No returns on fragrance oils. Orders shipped incorrectly due to our mistake will be credited.
All of our items are considered wholesale pricing. We also offer volume discounts on most of our products. At this time we do not print a catalog. Prices and product availability are most current here. Please feel free to call or email if you have a question regarding upcoming product availability for large orders.
We ship using UPS and US Priority Mail. Full cases of wax must be shipped by UPS.
Wax slabs/bags cannot be shipped Flat Rate Priority Mail due to size restrictions.
When choosing Flat Rate Mail options we have tried to categorize each level of Flat Rate option (Large, Medium, Small) to match with weight and size allowances. In some cases the items ordered will not fit in the selected Flat Rate size. In this case, we will ship the next most economical option within the Priority Mail selection. Please provide a working phone number or email in the event we need to discuss shipping options.
Connie's Candles reserves the right to modify shipping selection for the safety of products in transit. You will be notified by email if shipping charges will be adjusted.
Submitting an order constitutes agreement of these Terms.
Bringing you the Best Candlemaking Supplies at the Best Value since 1997!